Roofer Interview Questions for Homeowners
Company Information and Experience
Homeowner Q: How long has your company been in business?
Homeowner Q: Can you provide references or examples of similar work you’ve completed?
Homeowner Q: Do you have a physical storefront?
Insurance and Certifications
Homeowner Q: Are you licensed and do you pull the proper permits for your jobs?
Homeowner Q: Are you and your crew insured, and can you provide proof of insurance?
Homeowner Q: Are you certified through a major manufacturer, and do you follow manufacturer guidelines?
Quality Assurance and Supervision
Homeowner Q: Will there be an on-site manager overseeing the project?
Homeowner Q: What happens if something gets damaged during installation?
Homeowner Q: Do you conduct a final inspection after the project is complete?
Materials and Installation
Homeowner Q: Will you install ice and water shield? If so, where?
Homeowner Q: Will you use synthetic felt instead of traditional 15# tar paper?
Homeowner Q: Do you offer material upgrades, such as flashing or underlayment?
Homeowner Q: Will you bring my roof venting up to code?
Homeowner Q: Do you have impact-resistant shingle options, and what are their benefits?
Homeowner Q: Where do you source your materials?
Homeowner Q: Do you follow proper installation practices for shingles?
Homeowner Q: What happens if your crew runs out of materials during the project?
Project Costs and Payments
Homeowner Q: How much out-of-pocket expense should I expect?
Homeowner Q: When is my first payment due?
Homeowner Q: Do you offer a warranty on labor and materials?
